From registration and betting to payments and security — this page has detailed answers to any question you might have about Fancode. Jump straight to your question or scroll down.
Everything in one platform — Sports Betting, casino, payments, and support
Live and pre-match betting on 30+ sports including cricket, football, and badminton. Competitive odds across all major tournaments — IPL, BPL, Premier League, and more.
Play Baccarat, Roulette, Andar Bahar, and thousands of slots with real dealers. New games are added every week.
Deposits arrive in just 30 seconds. Zero withdrawal fees. Minimum deposit ৳100 — the easiest payment experience in Bangladesh.
100% Welcome Bonus for new members (up to ৳5,000). Weekly reloads, cashback, and regular free spins.
TLS 1.3 encryption, two-factor authentication, and regular security audits. Your personal data and funds are protected at all times.
Chat with us in Bangla via live chat at any time. Our trained team is here to help with gaming, payment, and account issues.
Fancode is one of Bangladesh's most popular online Sports Betting and casino platforms. Thousands of members join every day to bet on cricket, football, Live Casino, and slots. Whether you're a new member or a seasoned bettor, you're likely to have questions.
This FAQ page provides detailed answers to the most frequently asked questions about Fancode. Every answer is written with real situations in mind — including specific figures, steps, and timeframes. If you can't find what you need here, reach out via live chat or Help Centre Ask us directly.
You can jump straight to any topic — use the sidebar on the right or the category pills below. On mobile, simply scroll to find the question you need.
Fancode offers several tools to help you manage your own gaming spend — all available from the "Responsible Gaming" section in your account settings.
Deposit Limit: Set a cap on how much you deposit daily, weekly, or monthly. The minimum daily limit is ৳100. Decreasing your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Loss Limit: Set a maximum loss amount for a given period — once you reach that limit, placing further bets will not be allowed.
Session Time Limit: Set a limit on how long you play in one session. When the time is up, you'll get a pop-up reminder.
Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days. It will be reactivated automatically once the period ends.
For serious situations, self-exclusion is also available — from 6 months up to permanent. To learn more Responsible Gaming View page.
Some details on Fancode can be updated on your own, while others require assistance from our support team.
You Can Change Yourself: Log in → tap the profile icon at the top right → go to "Account Settings" → "Personal Information". From there you can directly edit your display name, address, and contact details.
Mobile Number Change: For security reasons, this process involves a few steps. You'll need to verify an OTP on your old number first, then confirm another OTP on the new number. If your old number is no longer active, contact us via live chat and verify your identity using your NID or another valid ID document.
Date of Birth & Full Name: This information cannot be changed after KYC verification — so make sure you enter accurate details during registration.
If you have trouble updating any information, email support@fancode.click — issues are typically resolved within 24 hours.
To start cricket betting on Fancode, log in → tap "Sports" from the top menu → go to the "Cricket" section. You'll find a full list of ongoing and upcoming matches.
Example markets available:
All major tournaments are covered — IPL, BPL, T20 World Cup, and Bangladesh national team matches. To place a bet: select a match → choose your market and stake → confirm your Betslip. Minimum bet ৳10.
The security of your data and funds is Fancode's top priority. Protection is ensured across multiple layers of technology.
Data Encryption: All communication on the site is encrypted using TLS 1.3 — this covers logins, payments, and personal data. No one can intercept your data in transit.
Account Security: Enabling two-factor authentication (2FA) keeps your account safe even if your password is compromised. Every login from a new device requires OTP verification.
Fund Security: Member wallet balances are held in a separate account and kept completely apart from Fancode's own operating funds. Every withdrawal request goes through a verification process to ensure funds are released only to the rightful owner.
Privacy Policy: Fancode never sells your personal information to third parties. Full Privacy Policy Here Read.
If you notice any suspicious activity, change your password immediately and report it to support@fancode.click.
Fancode offers live scores and real-time match updates directly within the platform.
Live Score: Click on any live match under the "Sports" section to view the scorecard at the top. For cricket, overs, balls, runs, and wickets update in real time. For football, goals, corners, and cards are all displayed.
Live Streaming: Live video streaming is available for selected matches. To watch a live stream, your account must have a minimum balance of ৳200 or an active bet on that match. Streaming may not be available for all matches — a video icon will appear on those that have it.
Reality Check Reminder: During extended Live Betting sessions, the app will remind you how long you've been playing — this feature is part of our responsible gaming tools.
Live scores and streaming are smoother on the mobile app — to download the app App Page View.
All current and upcoming promotions on Fancode Promotions Page You'll find it there. You can also view it directly under the "Promotions" tab on your dashboard after logging in.
Update Schedule:
Keep promotion notifications turned on so you never miss a bonus — go to "Notifications" under Account Settings and enable email or SMS alerts. Each bonus has its own expiry and wagering requirements, so check the offer details carefully.
There are several possible reasons for an account lock or login issue — and each one has a different fix.
Repeated Incorrect Password Attempts: Five consecutive incorrect password attempts will automatically lock your account for 30 minutes. Wait and try again, or reset your password using the "Forgot Password?" option.
KYC Verification Pending: If KYC verification has not been completed after a large withdrawal, your account may be restricted. Contact live chat to find out exactly which documents are required.
Suspicious Activity: If unusual login activity or transactions are detected, Fancode may temporarily suspend your account for security. You will receive a notification via email.
While Self-Exclusion Is Active: If you previously set a self-exclusion, you won't be able to log in until the exclusion period has ended.
For the fastest resolution in any situation — reach us via live chat or write to support@fancode.click. Share your registered mobile number and username, and our support team will have it sorted within 24 hours.
If this FAQ doesn't cover your question, don't worry. Fancode's support team is always ready to help. Start a live chat and talk directly in Bangla — you'll typically get a response within 2–3 minutes.
Before contacting support, have your mobile number and username handy — it helps identify your issue faster. For payment-related problems, make a note of your transaction ID as well.
For complex issues, write to support@fancode.click with full details. Including the type of issue in the subject line will route your message directly to the senior team and ensure it gets prioritized.
Create a free account in just 2 minutes. 100% bonus on your first deposit, bKash payments, and Bangla support — all ready for you.